Refund policy

Refund & Replacement Policy

Every item in our shop is made to order, just for you. Because of this, all sales are final — we do not accept returns or exchanges for incorrect sizing, change of mind, or buyer's remorse.

Manufacturing & Defect Claims

We stand behind the quality of every item we ship. If your order arrives with a manufacturing defect or was damaged in transit, we want to make it right.

To qualify for a claim, you must contact us within 72 hours of receiving your order.

Email us at support@777synchronicity.com with:

• Your order number
• A clear photo showing the defect or damage
• A brief description of the issue

What Is Covered

• Print defects (fading, misalignment, incomplete print)
• Fabric damage or manufacturing flaws
• Items damaged in transit

What Is Not Covered

• Incorrect size selected at checkout
• Change of mind or personal preference
• Minor natural variation in print color (expected with made-to-order production)
• Claims submitted more than 72 hours after delivery confirmation

Digital Products

All digital products (readings, PDFs) are non-refundable once delivered. If you have a concern, please contact us before purchasing.

Contact Us

Questions? Reach us at support@777synchronicity.com — we typically respond within 24 hours.